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Wiley-Blackwell Author Services Feedback

We appreciate your time in answering a few questions regarding your experience using Wiley-Blackwell Author Services. The survey will take about 10 minutes. Thanks in advance for your time and responses. Best wishes, The Author Services Team

1. Please tell us about your experience in registering in Author Services. The next question asks about connecting with your article after registration. Registration was simple and straightforward. Registration was complex, but I handled it on my own. I needed help registering in Author Services. Other, please explain.   2. Please select the statement that most closely resembles your experience immediately after registering in Author Services. I immediately viewed the production status of my article. The journal cover and article title were shown, but the status was unavailable. I never connected with my accepted article, but I had received an e-mail containing the Unique Code with the link to Author Services and I used the link. I had to contact e-help to get connected to my article. I don't have an article to track, I just registered because I thought it was required to submit a manuscript for peer review. I don't have an article to track, I just registered because I wanted to set up My Favorite Journals. Other, please explain.   If you require help connecting with your accepted article, please use this form. Journal Name   Article Title   Article Number   Date of Acceptance   Corresponding Author Name   Corresponding author e-mail address   Please explain how you need help connecting to your article.   3. Many journals feature free access for the author to the published article. When your article was published online (either at EarlyView or at Issue Online), were you able to view your article via Author Services? Yes, I was able to access the PDF easily and without assistance. Yes, I was able to access the PDF, but required e-help to assist me. I did not see the link to my article, but I did not contact e-help. I did not try to access it online via Author Services; I do not need access to my article via Author Services. The journal does not permit free access. Other, please describe.   4. If your article has co-authors, Author Services provides you with a number of blanks in which to add your co-author e-mail addresses so they may track production and (if applicable) gain free access to the article at publication. Please choose the statement that best describes your use of the feature. I immediately added my co-authors' e-mail addresses so they could track independently from me. I added the co-author details later on. I didn't add my co-author details. My article had no co-authors. I didn't know about this feature. Other, please explain.   5. Some journals permit authors to nominate up to 10 colleagues for free access to the author's article in perpetuity. All article accesses via Author Services count towards the article readership, and this feature is designed to drive readers to your article online. Please choose the statement that best describes your experience. I added 10 colleagues during my first or second visit to Author Services. I added some colleagues when the article was in production, but didn't use all 10 blanks. I did not add any colleagues yet, but plan to do so later. I will not be adding colleagues. I prefer to send PDFs to colleagues. I didn't know about this feature. Other, please describe.   6. Author Services contains information to help you before submitting your manuscript to the editorial office for peer review. It also provides information about post-publication services available at Wiley-Blackwell. Please rate the usefulness of each of these areas.   Very useful Somewhat useful Neutral Useless Editorial Policies Author Rights & Benefits Copyright Matters Find a Journal Individual Author Guidelines for each journal Illustration Guidelines English-Language Editing Services Optimizing Article Abstracts for "Discoverability" (ability to be found by search engines and humans) Offprint and Reprint Services NIH Mandate and Other Funders' Requirements 7. Please consider all the author benefits available for journal authors with Wiley-Blackwell. How would you rate these benefits in terms of importance to you?   Very important important somewhat important Not at all important 25% Author Discount on Wiley Books Online Manuscript Submission Production Tracking in Author Services Co-Author Production Tracking Separately from Corresponding Author Free Article Access via Author Services (many journals) Nominate Colleagues for Free Access via Author Services (many journals) Exceptional Service for Authors via e-help Personal Assistance with Manuscript Questions and Problems by Production Editor Easy Access to the Information you need to Prepare Manuscript (example Author Guidelines) Same log-in for Wiley Online Library as in Author Services 8. During the preparation of your manuscript and the submission process, or during production prior to online publication, you may have required help to complete a step in the process. For each of the following modes of assistance, please rate your experience. Select "Not Applicable/Unknown" for any that do not apply.   Very Poor Poor Average Good Excellent Not Applicable/Unknown Editorial Office during submission and review Online help for ScholarOne Manuscripts (formerly known as Manuscript Central) or other online manuscript submission software. Production Editor after your manuscript was accepted E-help@wiley.com Author Services assistance (registration, production-tracking and/or access to your article online). Online Self-help Web Application Frequently Asked Questions (FAQs) on Author Services 9. Wiley-Blackwell strives to provide an exceptional experience for authors via Author Services. Please rate each of the areas of Author Services and your overall experience.   Very Poor Poor Average Good Excellent Not Applicable/Unknown Ease of Use Website Features Service to Authors Benefits for Authors Access to information Accessibility Overall Author Services Experience 10. For each of the following future benefits and features considered for Author Services, please rate how often you might use them.   Always Often Sometimes Rarely View readership of tracked articles (number of downloads/page views) Receive an alert when your published article is cited online by another article Access to citing articles (access to newer articles which cite yours) View citations of tracked articles (which articles have cited yours) Access to articles published with Wiley-Blackwell prior to production tracking for the journal Save co-author and colleague e-mails for later use with subsequent articles Search a journal by Editor, Aims & Scope, Impact Factor, or frequency, etc. Collaborative authoring of journal articles (Wiki-style) Add an author post-script to a published article Respond to a comment published about your article Reviewer (referee) best practice guidelines Participate in a social networking environment for authors Visit Author Services to check on peer-review status Visit Author Services to check proofs from the typesetter 11. Please rate the following factors in determining your choice where to submit your manuscript:   Very important important somewhat important Not at all important Journal’s reputation Journal's readership Journal’s Impact Factor Editor’s reputation Publisher's services to authors Publisher's reputation generally Quality of production Online submission Journal's copyright policies Easy acceptance (high acceptance rate) Quick decision Rapid publication 12. What is your process for deciding to which journal to submit your manuscript? (Check one or more) My head of department told me which journals are suitable. I asked my colleague(s). I asked my co-author(s). I did a web search for journals in my field. My research team has a preferred list. I've always known which ones were my choices. I visited one or more publisher websites to see which journals they publish. I consult a subject portal to find a number of journals which would be suitable for my manuscript. The society to which I belong provides a list of the journals in the field. I searched on Impact Factor listings in the ISI Web of Knowledge to find the highest ranked journals. Other, please describe.   13. Once you know to which journal you wish to submit your manuscript, where and how do you find out the information needed to submit your manuscript? (Check one or more) I Googled the journal name to find the homepage of the journal. I visited the publisher site and browsed or searched the journal name (I know which publisher). I have already bookmarked the journal homepage. I read the author submission guidelines in a print copy of the journal. I went straight to Wiley-Blackwell Author Services to find a journal. I browsed a publisher's website by subject. Other, please describe.   14. Please add any specific comments you would like to make about Author Services or your experience as an author with Wiley-Blackwell. Your responses can be anonymous if you choose. If you require a reply, please use the separate question below. If you require a response, please provide your details. Please give as much detail as possible to enable us to look into the matter. Journal Name   Article Title   Article Number   Acceptance Date   Corresponding Author Name   Corresponding Author E-mail Address   Please describe the issue or problem.   15. From time to time we like to consult our authors to ask their opinions on future directions for Author Services, for confirmation of changes we may make, or to learn about authors' practices. If you are willing to be consulted (once to twice a year), please add your name and e-mail address here. Name   e-mail address   Journal in which your article was published   16. Which of the following best describes your role? (Select one.) Postgraduate Student Researcher Teacher/Lecturer/Faculty Professional/Practitioner Other (please specify):   17. Which of these broadly describes the area of your research? (Select one.) Life Sciences Medicine, Veterinary and Health Sciences Physical Sciences and Engineering Humanities Social Sciences Arts Other, Please specify.   18. How many papers have you published in peer-reviewed journals in your career? (Select one.) 1-5 6-20 21+ 19. Where do you work? Africa Asia (excluding China (PRC) and Japan) Australasia Canada Central & South America China (PRC) Europe (excluding UK) Japan UK USA 20. When was your first research paper published? (Select one.) Within the past 12 months Within the past 2 years Within the past 5 years More than 5 years ago Why did you register in Author Services? (Select one.) I thought I needed to register to submit a manuscript. I received an e-mail inviting me to register because I have an accepted article in production. I have recently submitted an article to the Journal (and don't know if it is accepted). I know I have an accepted article, but I haven't received an e-mail alert; I registered anyway. I am a co-author (not the corresponding author) on a recently accepted article and the corresponding author forwarded to me the e-mail invitation to register. I was reading the Author Guidelines for a journal and linked to Author Services and decided to register. The manuscript acceptance letter from the journal contained a link to Author Services. I visited the For Authors section of Wiley Online Library and decided to visit Author Services and register. I visited the Wiley.com website and linked to Author Services and decided to register. I saw an advertisement or announcement in the journal or on the journal website. I am a book author and decided to register for Author Services. I haven't yet registered in Author Services. Other (please describe):